Our Locations
Visit us in one of our four branches and get personal advice on your next device, suitable accessories, or subscription.
Store
Pickup station
Service center
Find the store near you.
Sursee Park 3
Bahnhofstrasse 20
6210 Sursee
Open until 19.00.
AARAUERSTRASSE 6
5630 Muri
Open until 19.00.
Bahnhofstrasse 38
6403 Küssnacht am Rigi
Closed
Sonnenplatz 1
6020 Emmenbrücke
Open until 19.00.
Frequently Asked Questions (FAQ)
Where can I get advice on products and services?
Our trained sales staff in the natelo stores will be happy to answer all your questions. You can also easily get in touch via email, chat, or WhatsApp.
What can I do if I have a problem?
No problem – just visit one of our branches or contact us through our online channels. Together, we will find a solution.
In which languages can I receive advice?
Our team speaks German, English, Persian, Albanian, Serbian, Turkish, Russian, Portuguese, Italian, and Spanish. This way you can be sure that we understand you in your language.
How many branches are there?
You can visit us in one of our four natelo branches.
What services can I get on-site?
On-site, we provide you with personal advice on your next device, suitable accessories, or your subscription.
Any more questions? We’re here to help!
Didn’t find your question in our FAQ? No problem! We’re here to help you.
