About us
A young team with the goal of revolutionizing the telecommunications industry…
About us
A young team with the goal of revolutionizing the telecommunications industry…


Our Vision
The telecommunications industry has become increasingly complex in recent years. Comparing the multitude of subscriptions and understanding what they include often feels like a science. Likewise, repairing or selling a device is frequently associated with unnecessary effort. We want to change that. With natelo, we provide transparent and expert subscription advice, as well as an in-house workshop in every store. In our online shop, you can effortlessly sign up for a new subscription, extend an existing one, or order the right accessories to protect your phone.
Our goal is to revolutionize repair services and consultation in the telecommunications sector in Switzerland, creating a true “WOW” experience with every customer interaction. Driven by our mission to transform telecommunications repairs and consultation in Switzerland while delivering a WOW experience with every customer, we founded natelo.
From person to person
We understand the challenges we face in today’s mobile world and want to provide the right solutions. That’s why we have engaged intensively with people of different age groups to analyze their needs and evaluate existing repair processes as well as online systems. Our concept aims to offer a service that is more affordable, faster, and more flexible. At the same time, we value transparent, personal, and trustworthy communication – from person to person.
Whether it’s your mobile phone, smartphone, tablet, or internet, landline, and TV services – we are here for you! With our five locations in Rapperswil, Emmenbrücke, Küssnacht am Rigi, Sursee, and Muri (AG), we are always by your side.
