Choose postal delivery
Choose the nearest store for drop-off
We repair a wide variety of phone brands and models, including Apple (iPhone), Samsung and many others. Feel free to check online under “Repairs” or contact us to find out whether your device is supported.
The duration of the repair depends on the damage and the model. Many repairs, such as display replacements, can be completed within 1–2 hours. For specific information about your device, please contact us directly.
Yes, we offer a shipping service. You can send in your device and we will return it to you safely after the repair. The entire process usually takes 3–5 business days.
The costs vary depending on the type of damage and the brand or model. For an exact price estimate, we offer a free damage diagnosis.
If your device cannot be repaired, we offer alternative solutions such as purchasing a new or refurbished device, or a trade-in program where you receive a discount for your old device.
Yes, we provide a warranty of 3 to 6 months on all completed repairs, depending on the type of repair.
We repair, among other things, display damage, battery issues, water damage, broken cameras, defective speakers and software problems.
For Apple and Samsung devices, we use only original components to ensure the best quality and functionality. For other models, we use high-quality replacement parts.
An appointment is not strictly necessary, but we recommend booking in advance to avoid long waiting times.
For quick repairs, such as display or battery replacements, you can usually wait for your device. For longer repairs, we can provide a replacement device if needed.
Yes, we can repair many types of water damage. However, the success of the repair depends on how severely the device is damaged. We recommend bringing the device to us as soon as possible after water damage.
Data protection is very important to us. Our technicians handle your data confidentially and try not to delete any data. However, we recommend creating a backup of your data before the repair.
Yes, we offer a variety of accessories and replacement parts, including protective cases, chargers, screen protectors and more.
Yes, in addition to smartphones, we also repair tablets and other mobile devices. Contact us for more information.
If your phone is already older and has lost much of its value, a repair can often be more expensive than buying a new device. After the manufacturer’s warranty expires (usually after 24 months), software updates are often no longer available, which can make usage more difficult. For inexpensive devices, a repair is often no longer financially worthwhile after two years.
Minor damage such as a broken battery or a defective display can usually be repaired easily and cost-effectively, especially on more expensive phones. For more severe damage, such as a defective motherboard, the repair can become more complex and expensive. An expert can better assess the damage, so it’s best to take your device to a professional workshop to receive an accurate evaluation.
DIY repairs can be tempting, but they carry the risk of voiding the warranty and causing further damage to the phone. Without the right tools and expertise, a self-repair can lead to even higher costs. It is advisable to have your device repaired by a certified repair service that uses original parts and provides a warranty on the repair.
To avoid damage, you should protect your phone with a case and a screen protector. This can help prevent costly repairs.
Yes, some repairs may result in data loss. To avoid the risk of losing data, you should definitely create a backup of your data.
You have two simple ways to back up your data. iCloud: Connect to a Wi-Fi network and go to Settings → [Your Name] → iCloud → iCloud Backup, enable the backup, and tap “Back Up Now”. Note that only 5 GB of storage is free. iTunes: Connect your iPhone to the computer, open iTunes, select your device, and click “Back Up Now”. For a backup of fitness-tracking data, check the option “Encrypt iPhone backup”.
Google Drive: Go to Settings → Google → Backup or Settings → System → Advanced → Backup to enable automatic backups. After the backup, check which data has been saved.
Local backup: Use your manufacturer’s synchronization tool (e.g., Samsung SmartSwitch, Huawei HiSuite) to create a backup on your computer. Alternatively, you can transfer photos, videos, and music manually or use an external memory card.
Yes, if you have private data on your phone that you do not want others to see, reset your device to factory settings. Go to the “Reset” option in the settings and confirm that you want to delete all data.
Bring all important passwords (e.g., Apple ID, PIN, PUK) with you so that we can unlock your device and make the necessary settings.
